1. Introduction

Talesfromtheblue.com is a website owned by Rafael Fernandez who acts as a freelancer, with address at Calle Granito, Madrid and contact email rafa.fdez.cab@hotmail.com. By using this website, users agree to these terms and conditions.

Buyer Registration

Buyers wishing to make purchases from Talesfromtheblue.com must register by providing complete and current information, including a valid e-mail address. Each buyer agrees not to create multiple accounts or share their credentials with third parties.

3. Prices and Payments

All prices include Value Added Tax (VAT) where applicable and are shown in Euros. Shipping costs are not included in the price unless expressly indicated. Payments can be made by credit card on the platform.

4. Order Process

An order is considered valid when the buyer has confirmed the content and made full payment. Talesfromtheblue.com will confirm receipt of the order by e-mail and proceed to process it.

5. Intellectual Property

Photographs sold on Talesfromtheblue.com are protected by copyright. The purchase of a physical copy does not grant rights of reproduction, modification, distribution or commercial exploitation of the work.

6. Care and Handling of the Works

The buyer must follow the following precautions to ensure the proper conservation of the purchased works:

• Do not expose to direct sunlight.
• Do not hang them outdoors, unless expressly indicated in the product description.
• Do not place them in humid spaces or exposed to steam.

7. Order Tracking and Delivery

Talesfromtheblue.com ships via GLS Europe. GLS will provide a tracking ID to the buyer. Manufacturing and shipping times are indicated in working days and may be affected by external circumstances such as strikes or logistical incidents.

8. Claims and Refunds

• Package not received or damaged: If the package arrives in poor condition, the buyer must make reservations to the carrier and notify Talesfromtheblue.com within 48 hours, providing photographs.
• Order error: In case of receiving an incorrect photograph, the buyer must contact us within 48 hours of receipt to arrange for a refund or compensation.

9. Right of Cancellation

The buyer has the right to cancel his order within 30 days of receipt of the product without justification. Return shipment shall be at the buyer’s expense.

10. Duration and Termination of the Contract

The agreement between Talesfromtheblue.com and the buyer is of indefinite duration and may be terminated at any time by either party. However, any ongoing orders must be completed prior to termination.

11. Web Site Availability

Talesfromtheblue.com is available at all times, except for interruptions due to maintenance or causes beyond our control. We are not responsible for third party failures affecting access.

12. Modifications to the Terms and Conditions

Talesfromtheblue.com reserves the right to modify these terms at any time. Users are encouraged to periodically review this section.